Accessibility

Effective Date: 10 November 2025

At Kate Somerville, accessibility is an essential part of our care philosophy.
 We believe skincare — and the information that supports it — should be accessible to everyone.

This statement explains our ongoing commitment to ensuring that katesomerville.co.uk is inclusive, easy to navigate, and usable by all visitors, regardless of technology or ability.

 

 

Our Commitment

We are continually working to make our digital experience as accessible and user-friendly as possible.
 Our aim is to meet or exceed recognised accessibility standards, including:

  • Web Content Accessibility Guidelines (WCAG) 2.2, Level AA

  • Equality Act 2010

  • Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018

Accessibility is not a one-time project — it’s a continuous improvement process embedded in how we design, develop, and update our website.

 

 

Accessibility Features

Our website includes features designed to support ease of use for all customers, including:

  • Responsive layouts for desktop, tablet, and mobile devices

  • Text alternatives (alt text) for all meaningful images

  • Logical page structure and clear heading hierarchy

  • High-contrast colour palette for improved readability

  • Keyboard navigation support

  • Descriptive links and accessible form labels

 

 

Ongoing Improvement

We regularly test our website with accessibility evaluation tools and user feedback to identify and resolve potential barriers.
 As our technology and content evolve, we’ll continue to update our site to meet the latest standards and customer needs.

 

 

If You Need Assistance

We are here to help.
 If you have difficulty accessing any part of our website or need information in an alternative format, please contact us and we’ll do our best to accommodate your needs promptly.

customercare@katesomerville.co.uk
 +44 (0)20 1234 5678
 Kate Somerville Skincare Limited
 Part of Rare Beauty Brands
 399 Boylston St, Ste 650
 Boston, MA 02116 USA (operating in the UK)

We aim to respond within 2 working days and will provide the requested information in a suitable format whenever possible.

 

 

Reporting Accessibility Issues

If you find a persistent accessibility problem or feel we are not meeting the required standards, please contact us first so we can investigate and resolve it.
 If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) for further assistance:
 www.equalityadvisoryservice.com

 

 

Accessibility is part of beauty.

We’re committed to ensuring every visitor feels welcome, informed, and included.